Close vs Insightly
A detailed, side-by-side comparison of Close and Insightly. We compare features, pricing, ease of use, and value for money to help you make the right choice in 2026.
Reviewed by the Ikaroa team · Last updated: March 2026
Quick Verdict
Close edges ahead overall with a rating of 4.3/5. However, Insightly (3.9/5) may be the better fit if you prioritise Businesses needing CRM and project management in one platform. Read on for the full breakdown.
Close vs Insightly at a Glance
Close
★ 4.3Close is a CRM built specifically for inside sales teams. It combines calling, email, and SMS in one platform, designed to help reps close more deals faster.
Starting from: £42/user/month
Best for: Inside sales teams that live on the phone and need built-in communication tools
Read full review →Insightly
★ 3.9Insightly combines CRM with project management, making it useful for businesses that need to manage both sales pipelines and post-sale project delivery.
Starting from: £25/user/month
Best for: Businesses needing CRM and project management in one platform
Read full review →Close vs Insightly Feature Comparison
Here is how Close and Insightly compare across the features that matter most. We have tested both platforms extensively across client implementations.
| Feature | Close | Insightly |
|---|---|---|
| Free Plan Available | No | No |
| Starting Price | £42/user/month | £25/user/month |
| Best For | Inside sales teams that live on the phone and need built-in communication tools | Businesses needing CRM and project management in one platform |
| Our Rating | 4.3/5 | 3.9/5 |
| Mobile App | Yes | Yes |
| Email Marketing | No | No |
| Automation | Limited | Yes |
| Reporting | Yes | Yes |
| Integrations | Extensive | Extensive |
| API Access | Limited | Limited |
| Ikaroa Partner Discount | 14-day extended trial + 20% off | 20% off any plan for 6 months |
Close vs Insightly Pricing
Pricing is often the deciding factor. Here is a full breakdown of what each platform charges at every tier:
Close Pricing
Startup
£42/user/month
- ✓Pipeline view
- ✓Task management
- ✓Built-in calling
- ✓SMS
Professional
£66/user/month
- ✓Everything in Startup
- ✓Email sequences
- ✓Power dialer
- ✓Call recording
Enterprise
£105/user/month
- ✓Everything in Professional
- ✓Predictive dialer
- ✓Custom roles
- ✓Call coaching
Insightly Pricing
Plus
£25/user/month
- ✓Contact management
- ✓Lead management
- ✓Project management
- ✓Email tracking
Professional
£49/user/month
- ✓Everything in Plus
- ✓Workflow automation
- ✓Custom dashboards
- ✓Lead assignment
Enterprise
£99/user/month
- ✓Everything in Professional
- ✓Custom validation rules
- ✓Lambda functions
- ✓Unlimited records
Not sure which to pick?
Our team has implemented both Close and Insightly for clients. We can help you decide based on your specific needs.
Close Pros and Cons
✓Pros
- •Built-in calling, email, and SMS
- •Designed specifically for sales teams
- •Power and predictive dialer
- •Clean, fast interface
- •Excellent API
✗Cons
- •No marketing features
- •Expensive compared to alternatives
- •Limited customisation options
- •Smaller integration ecosystem
- •No free plan
Insightly Pros and Cons
✓Pros
- •Combines CRM and project management
- •Good for tracking post-sale delivery
- •Decent customisation options
- •Integrates with Google and Microsoft
- •Project linking to contacts and opportunities
✗Cons
- •Interface feels dated
- •Reporting is limited on lower tiers
- •No free plan
- •Email marketing requires separate add-on
- •Customer support could be better
Our Verdict: Close vs Insightly
Both Close and Insightly are solid options, but they serve different needs. Having implemented both for multiple clients, here is our recommendation:
Choose Close if you need Inside sales teams that live on the phone and need built-in communication tools. With a starting price of £42/user/month and a rating of 4.3/5, it offers built-in calling, email, and sms.
Choose Insightly if you need Businesses needing CRM and project management in one platform. Starting at £25/user/month with a 3.9/5 rating, it excels at combines crm and project management.
Still not sure? Talk to the Ikaroa team. We have helped hundreds of businesses make this exact decision, and we are happy to point you in the right direction.
🎁 Get either product at a discount through Ikaroa Partners
Need implementation help?
Ikaroa can set up Close or Insightly for your business, migrate your data, and train your team. We have done it dozens of times.
Free consultation. No obligation.