Freshworks CRM vs Salesflare
A detailed, side-by-side comparison of Freshworks CRM and Salesflare. We compare features, pricing, ease of use, and value for money to help you make the right choice in 2026.
Reviewed by the Ikaroa team · Last updated: March 2026
Quick Verdict
Salesflare edges ahead overall with a rating of 4.3/5. However, Freshworks CRM (4.2/5) may be the better fit if you prioritise Growing businesses wanting a modern CRM with built-in communication tools. Read on for the full breakdown.
Freshworks CRM vs Salesflare at a Glance
Freshworks CRM
★ 4.2Freshworks (formerly Freshsales) offers a modern, AI-powered CRM with a clean interface. Part of the Freshworks suite that includes helpdesk and marketing tools.
Starting from: £0/month
Best for: Growing businesses wanting a modern CRM with built-in communication tools
Read full review →Salesflare
★ 4.3Salesflare is an intelligent CRM for B2B sales teams. It automatically fills in contact and company data, tracks interactions, and minimises manual data entry.
Starting from: £25/user/month
Best for: B2B sales teams wanting automated data entry and minimal admin work
Read full review →Freshworks CRM vs Salesflare Feature Comparison
Here is how Freshworks CRM and Salesflare compare across the features that matter most. We have tested both platforms extensively across client implementations.
| Feature | Freshworks CRM | Salesflare |
|---|---|---|
| Free Plan Available | Yes | No |
| Starting Price | £0/month | £25/user/month |
| Best For | Growing businesses wanting a modern CRM with built-in communication tools | B2B sales teams wanting automated data entry and minimal admin work |
| Our Rating | 4.2/5 | 4.3/5 |
| Mobile App | Yes | Yes |
| Email Marketing | No | No |
| Automation | Yes | Limited |
| Reporting | Yes | Yes |
| Integrations | Limited | Extensive |
| API Access | Limited | Limited |
| Ikaroa Partner Discount | Free plan upgrade for 3 months | 25% off first 6 months |
Freshworks CRM vs Salesflare Pricing
Pricing is often the deciding factor. Here is a full breakdown of what each platform charges at every tier:
Freshworks CRM Pricing
Free
£0/month
- ✓Contact management
- ✓Built-in phone
- ✓Built-in email
- ✓Mobile app
Growth
£12/user/month
- ✓Everything in Free
- ✓Visual pipeline
- ✓AI lead scoring
- ✓Sequences
Pro
£33/user/month
- ✓Everything in Growth
- ✓Multiple pipelines
- ✓Time-based workflows
- ✓AI insights
Enterprise
£55/user/month
- ✓Everything in Pro
- ✓Custom modules
- ✓AI forecasting
- ✓Audit logs
Salesflare Pricing
Growth
£25/user/month
- ✓Automated data input
- ✓Email tracking
- ✓Pipeline management
- ✓LinkedIn integration
Pro
£42/user/month
- ✓Everything in Growth
- ✓Email sequences
- ✓Custom dashboards
- ✓User permissions
Enterprise
£55/user/month
- ✓Everything in Pro
- ✓Custom training
- ✓Data migration
- ✓Dedicated account manager
Not sure which to pick?
Our team has implemented both Freshworks CRM and Salesflare for clients. We can help you decide based on your specific needs.
Freshworks CRM Pros and Cons
✓Pros
- •Clean, modern interface
- •Built-in phone and email (no extra tools needed)
- •Good AI features with Freddy
- •Competitive pricing
- •Free plan available
✗Cons
- •Smaller integration marketplace
- •Less established than HubSpot or Salesforce
- •Limited marketing automation on lower tiers
- •Reporting could be deeper
- •Occasional performance issues
Salesflare Pros and Cons
✓Pros
- •Minimal data entry required
- •Automatically enriches contact data
- •Great LinkedIn integration
- •Clean, modern interface
- •Good for B2B sales teams
✗Cons
- •Not suitable for B2C businesses
- •Limited marketing features
- •Smaller user community
- •Fewer integrations than larger CRMs
- •No free plan
Our Verdict: Freshworks CRM vs Salesflare
Both Freshworks CRM and Salesflare are solid options, but they serve different needs. Having implemented both for multiple clients, here is our recommendation:
Choose Freshworks CRM if you need Growing businesses wanting a modern CRM with built-in communication tools. With a starting price of £0/month and a rating of 4.2/5, it offers clean, modern interface.
Choose Salesflare if you need B2B sales teams wanting automated data entry and minimal admin work. Starting at £25/user/month with a 4.3/5 rating, it excels at minimal data entry required.
Still not sure? Talk to the Ikaroa team. We have helped hundreds of businesses make this exact decision, and we are happy to point you in the right direction.
🎁 Get either product at a discount through Ikaroa Partners
Need implementation help?
Ikaroa can set up Freshworks CRM or Salesflare for your business, migrate your data, and train your team. We have done it dozens of times.
Free consultation. No obligation.