Monday.com vs Zoho CRM
A detailed, side-by-side comparison of Monday.com and Zoho CRM. We compare features, pricing, ease of use, and value for money to help you make the right choice in 2026.
Reviewed by the Ikaroa team · Last updated: March 2026
Quick Verdict
Monday.com edges ahead overall with a rating of 4.3/5. However, Zoho CRM (4.2/5) may be the better fit if you prioritise Budget-conscious businesses wanting a full-featured CRM with room to grow. Read on for the full breakdown.
Monday.com vs Zoho CRM at a Glance
Monday.com
★ 4.3Originally a project management tool, Monday.com now offers a capable CRM built on its flexible work OS platform. Great for teams that need project and client management in one place.
Starting from: £0/month (2 users)
Best for: Teams needing project management and CRM in a single platform
Read full review →Zoho CRM
★ 4.2Part of the broader Zoho ecosystem, Zoho CRM offers excellent value with a comprehensive feature set. Particularly strong for businesses already using other Zoho products.
Starting from: £0/month (3 users)
Best for: Budget-conscious businesses wanting a full-featured CRM with room to grow
Read full review →Monday.com vs Zoho CRM Feature Comparison
Here is how Monday.com and Zoho CRM compare across the features that matter most. We have tested both platforms extensively across client implementations.
| Feature | Monday.com | Zoho CRM |
|---|---|---|
| Free Plan Available | Yes | Yes |
| Starting Price | £0/month (2 users) | £0/month (3 users) |
| Best For | Teams needing project management and CRM in a single platform | Budget-conscious businesses wanting a full-featured CRM with room to grow |
| Our Rating | 4.3/5 | 4.2/5 |
| Mobile App | Yes | Yes |
| Email Marketing | No | Yes |
| Automation | Yes | Yes |
| Reporting | Basic | Yes |
| Integrations | Extensive | Limited |
| API Access | Limited | Limited |
| Ikaroa Partner Discount | 18% off annual plans | 25% off first 6 months |
Monday.com vs Zoho CRM Pricing
Pricing is often the deciding factor. Here is a full breakdown of what each platform charges at every tier:
Monday.com Pricing
Free
£0/month (2 users)
- ✓Up to 1,000 contacts
- ✓Web forms
- ✓Kanban view
Basic
£10/seat/month
- ✓Unlimited contacts
- ✓Unlimited pipelines
- ✓Mobile app
Standard
£14/seat/month
- ✓Everything in Basic
- ✓Email integration
- ✓Activity management
- ✓Quotes
Pro
£24/seat/month
- ✓Everything in Standard
- ✓Email tracking
- ✓Sales forecasting
- ✓Automations
Enterprise
Custom
- ✓Everything in Pro
- ✓Lead scoring
- ✓Advanced analytics
- ✓Enterprise security
Zoho CRM Pricing
Free
£0/month (3 users)
- ✓Lead management
- ✓Contact management
- ✓Tasks
- ✓Events
Standard
£12/user/month
- ✓Everything in Free
- ✓Scoring rules
- ✓Workflows
- ✓Mass email
Professional
£18/user/month
- ✓Everything in Standard
- ✓Blueprint
- ✓Inventory management
- ✓Validation rules
Enterprise
£35/user/month
- ✓Everything in Professional
- ✓Zia AI
- ✓Multi-user portals
- ✓Custom modules
Ultimate
£42/user/month
- ✓Everything in Enterprise
- ✓Advanced BI
- ✓Enhanced storage
- ✓Dedicated DB cluster
Not sure which to pick?
Our team has implemented both Monday.com and Zoho CRM for clients. We can help you decide based on your specific needs.
Monday.com Pros and Cons
✓Pros
- •Extremely flexible and visual
- •Combines project management with CRM
- •Intuitive drag-and-drop interface
- •Strong automation capabilities
- •Good collaboration features
✗Cons
- •CRM features less mature than dedicated CRM tools
- •Can get expensive with many users
- •Minimum seat requirements on paid plans
- •Steep learning curve for complex setups
- •Storage limits on lower tiers
Zoho CRM Pros and Cons
✓Pros
- •Excellent value for money
- •Part of broader Zoho ecosystem (45+ apps)
- •Good AI features with Zia
- •Highly customisable at every tier
- •Free plan available for up to 3 users
✗Cons
- •Interface can feel dated compared to competitors
- •Learning curve for advanced features
- •Customer support can be slow
- •Some features feel bolted on
- •Mobile app could be more polished
Our Verdict: Monday.com vs Zoho CRM
Both Monday.com and Zoho CRM are solid options, but they serve different needs. Having implemented both for multiple clients, here is our recommendation:
Choose Monday.com if you need Teams needing project management and CRM in a single platform. With a starting price of £0/month (2 users) and a rating of 4.3/5, it offers extremely flexible and visual.
Choose Zoho CRM if you need Budget-conscious businesses wanting a full-featured CRM with room to grow. Starting at £0/month (3 users) with a 4.2/5 rating, it excels at excellent value for money.
Still not sure? Talk to the Ikaroa team. We have helped hundreds of businesses make this exact decision, and we are happy to point you in the right direction.
🎁 Get either product at a discount through Ikaroa Partners
Need implementation help?
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Free consultation. No obligation.