Agile CRM Review 2026
Reviewed by the Ikaroa team · Last updated: March 2026
Overview
Agile CRM offers sales, marketing, and service tools in one affordable platform. Known for its generous free plan and wide feature set, though the interface can feel dated.
We have been working with Agile CRM across multiple client projects since 2015, and this review reflects our hands-on experience implementing it for businesses of all sizes. Founded in 2013 and headquartered in Dallas, Texas, Agile CRM has established itself as a notable option in the all in-one category.
Starting Price
£0/month (10 users)
Founded
2013
Headquarters
Dallas, Texas
Our Rating
3.8/5
Agile CRM Key Features
Agile CRM offers a comprehensive feature set that covers the core needs of most businesses in the all in-one space. Here are the standout features we have tested:
Agile CRM Pricing in 2026
Agile CRM pricing starts at £0/month (10 users) and scales up based on features and team size. Here is a breakdown of every tier:
Agile CRM Pricing
Free
£0/month (10 users)
- ✓1,000 contacts
- ✓Lead scoring
- ✓Email tracking
- ✓Helpdesk
Starter
£7/user/month
- ✓10,000 contacts
- ✓Marketing automation
- ✓Social monitoring
Regular
£25/user/month
- ✓50,000 contacts
- ✓Helpdesk
- ✓Mobile marketing
- ✓Custom deal tracks
Enterprise
£40/user/month
- ✓Unlimited contacts
- ✓Email and chat support
- ✓Advanced reporting
Agile CRM Pros and Cons
Based on our experience implementing Agile CRM for clients, here is what we like and what could be better:
✓Pros
- •Very generous free plan (10 users)
- •All-in-one: sales, marketing, and service
- •Affordable paid plans
- •Landing page builder included
- •Good gamification features
✗Cons
- •Dated user interface
- •Can be buggy at times
- •Customer support varies
- •Limited integrations
- •Email deliverability could be better
Who Is Agile CRM Best For?
Small teams wanting an affordable all-in-one CRM with a generous free plan
In our experience, Agile CRM works particularly well for teams that value very generous free plan (10 users). If your primary concern is dated user interface, you may want to explore alternatives.
Need help implementing this?
Our team at Ikaroa can set up Agile CRM for your business, migrate your data, and train your team.
Agile CRM Alternatives Worth Considering
If Agile CRM does not quite fit your needs, here are some alternatives worth considering:
HubSpot CRM
From £0/month
Zoho CRM
From £0/month (3 users)
Freshworks CRM
From £0/month
Insightly
From £25/user/month
Bitrix24
From £0/month (unlimited users)
Why Get Agile CRM Through Ikaroa?
We negotiate exclusive discounts for our community. You save money, and you get access to our implementation team if you need help setting up.
- ✓Exclusive discount: 30% off any paid plan
- ✓Free implementation support from our experienced team
- ✓Data migration assistance at no extra cost
- ✓Ongoing guidance as your needs evolve
Our Verdict on Agile CRM
Agile CRM earns a solid 3.8/5 in our review. It is a decent choice for small teams wanting an affordable all-in-one crm with a generous free plan.
The biggest strengths are very generous free plan (10 users) and all-in-one: sales, marketing, and service. However, you should be aware that dated user interface.
If you are not sure whether Agile CRM is the right fit, talk to our team. We have helped hundreds of businesses choose and implement the right software, and we are happy to point you in the right direction.
Need help with Agile CRM?
Ikaroa can implement Agile CRM for your business, migrate your data, and get your team up to speed. We have done it dozens of times.
Free consultation. No obligation.