Agile CRM vs Close
A detailed, side-by-side comparison of Agile CRM and Close. We compare features, pricing, ease of use, and value for money to help you make the right choice in 2026.
Reviewed by the Ikaroa team · Last updated: March 2026
Quick Verdict
Close edges ahead overall with a rating of 4.3/5. However, Agile CRM (3.8/5) may be the better fit if you prioritise Small teams wanting an affordable all-in-one CRM with a generous free plan. Read on for the full breakdown.
Agile CRM vs Close at a Glance
Agile CRM
★ 3.8Agile CRM offers sales, marketing, and service tools in one affordable platform. Known for its generous free plan and wide feature set, though the interface can feel dated.
Starting from: £0/month (10 users)
Best for: Small teams wanting an affordable all-in-one CRM with a generous free plan
Read full review →Close
★ 4.3Close is a CRM built specifically for inside sales teams. It combines calling, email, and SMS in one platform, designed to help reps close more deals faster.
Starting from: £42/user/month
Best for: Inside sales teams that live on the phone and need built-in communication tools
Read full review →Agile CRM vs Close Feature Comparison
Here is how Agile CRM and Close compare across the features that matter most. We have tested both platforms extensively across client implementations.
| Feature | Agile CRM | Close |
|---|---|---|
| Free Plan Available | Yes | No |
| Starting Price | £0/month (10 users) | £42/user/month |
| Best For | Small teams wanting an affordable all-in-one CRM with a generous free plan | Inside sales teams that live on the phone and need built-in communication tools |
| Our Rating | 3.8/5 | 4.3/5 |
| Mobile App | Limited | Yes |
| Email Marketing | Yes | No |
| Automation | Yes | Limited |
| Reporting | Yes | Yes |
| Integrations | Extensive | Extensive |
| API Access | Limited | Limited |
| Ikaroa Partner Discount | 30% off any paid plan | 14-day extended trial + 20% off |
Agile CRM vs Close Pricing
Pricing is often the deciding factor. Here is a full breakdown of what each platform charges at every tier:
Agile CRM Pricing
Free
£0/month (10 users)
- ✓1,000 contacts
- ✓Lead scoring
- ✓Email tracking
- ✓Helpdesk
Starter
£7/user/month
- ✓10,000 contacts
- ✓Marketing automation
- ✓Social monitoring
Regular
£25/user/month
- ✓50,000 contacts
- ✓Helpdesk
- ✓Mobile marketing
- ✓Custom deal tracks
Enterprise
£40/user/month
- ✓Unlimited contacts
- ✓Email and chat support
- ✓Advanced reporting
Close Pricing
Startup
£42/user/month
- ✓Pipeline view
- ✓Task management
- ✓Built-in calling
- ✓SMS
Professional
£66/user/month
- ✓Everything in Startup
- ✓Email sequences
- ✓Power dialer
- ✓Call recording
Enterprise
£105/user/month
- ✓Everything in Professional
- ✓Predictive dialer
- ✓Custom roles
- ✓Call coaching
Not sure which to pick?
Our team has implemented both Agile CRM and Close for clients. We can help you decide based on your specific needs.
Agile CRM Pros and Cons
✓Pros
- •Very generous free plan (10 users)
- •All-in-one: sales, marketing, and service
- •Affordable paid plans
- •Landing page builder included
- •Good gamification features
✗Cons
- •Dated user interface
- •Can be buggy at times
- •Customer support varies
- •Limited integrations
- •Email deliverability could be better
Close Pros and Cons
✓Pros
- •Built-in calling, email, and SMS
- •Designed specifically for sales teams
- •Power and predictive dialer
- •Clean, fast interface
- •Excellent API
✗Cons
- •No marketing features
- •Expensive compared to alternatives
- •Limited customisation options
- •Smaller integration ecosystem
- •No free plan
Our Verdict: Agile CRM vs Close
Both Agile CRM and Close are solid options, but they serve different needs. Having implemented both for multiple clients, here is our recommendation:
Choose Agile CRM if you need Small teams wanting an affordable all-in-one CRM with a generous free plan. With a starting price of £0/month (10 users) and a rating of 3.8/5, it offers very generous free plan (10 users).
Choose Close if you need Inside sales teams that live on the phone and need built-in communication tools. Starting at £42/user/month with a 4.3/5 rating, it excels at built-in calling, email, and sms.
Still not sure? Talk to the Ikaroa team. We have helped hundreds of businesses make this exact decision, and we are happy to point you in the right direction.
🎁 Get either product at a discount through Ikaroa Partners
Need implementation help?
Ikaroa can set up Agile CRM or Close for your business, migrate your data, and train your team. We have done it dozens of times.
Free consultation. No obligation.