Keap vs Salesforce

A detailed, side-by-side comparison of Keap and Salesforce. We compare features, pricing, ease of use, and value for money to help you make the right choice in 2026.

Reviewed by the Ikaroa team · Last updated: March 2026

Quick Verdict

Salesforce edges ahead overall with a rating of 4.3/5. However, Keap (3.9/5) may be the better fit if you prioritise Small businesses and solopreneurs needing sales and marketing automation. Read on for the full breakdown.

Keap vs Salesforce at a Glance

K

Keap

3.9

Formerly Infusionsoft, Keap specialises in small business automation. It combines CRM, email marketing, and e-commerce in one platform designed for entrepreneurs and solopreneurs.

Starting from: £140/month (2 users)

Best for: Small businesses and solopreneurs needing sales and marketing automation

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S

Salesforce

4.3

The world's leading CRM platform, Salesforce offers unmatched customisation and scalability. Best suited for larger organisations with complex sales processes and dedicated admin resources.

Starting from: £20/user/month

Best for: Mid to large enterprises needing highly customisable CRM with complex workflows

Read full review →

Keap vs Salesforce Feature Comparison

Here is how Keap and Salesforce compare across the features that matter most. We have tested both platforms extensively across client implementations.

FeatureKeapSalesforce
Free Plan AvailableNoNo
Starting Price£140/month (2 users)£20/user/month
Best ForSmall businesses and solopreneurs needing sales and marketing automationMid to large enterprises needing highly customisable CRM with complex workflows
Our Rating3.9/54.3/5
Mobile AppLimitedYes
Email MarketingYesNo
AutomationYesYes
ReportingYesYes
IntegrationsLimitedLimited
API AccessLimitedYes
Ikaroa Partner Discount30% off for 3 months15% off any plan

Keap vs Salesforce Pricing

Pricing is often the deciding factor. Here is a full breakdown of what each platform charges at every tier:

Keap Pricing

Pro

£140/month (2 users)

  • CRM
  • Email marketing
  • Sales pipeline
  • Landing pages
  • Text marketing

Max

£190/month (3 users)

  • Everything in Pro
  • Sales funnels
  • Lead scoring
  • Subscription management

Ultimate

£240/month (3 users)

  • Everything in Max
  • Custom code automation
  • Advanced reporting

Salesforce Pricing

Starter

£20/user/month

  • Lead management
  • Opportunity tracking
  • Email integration

Professional

£60/user/month

  • Everything in Starter
  • Pipeline management
  • Forecasting

Enterprise

£120/user/month

  • Everything in Professional
  • Workflow automation
  • Advanced reporting

Unlimited

£240/user/month

  • Everything in Enterprise
  • AI features
  • 24/7 support
  • Sandbox

Not sure which to pick?

Our team has implemented both Keap and Salesforce for clients. We can help you decide based on your specific needs.

Talk to Our Team

Keap Pros and Cons

Pros

  • Powerful automation for small businesses
  • Combined CRM and e-commerce
  • Good email marketing tools
  • Appointment scheduling built-in
  • Dedicated small business focus

Cons

  • Expensive for what you get
  • Dated interface in some areas
  • Steep learning curve for automation
  • Limited free trial
  • Contact-based pricing gets costly as you grow

Salesforce Pros and Cons

Pros

  • Incredibly customisable and scalable
  • Massive ecosystem (AppExchange has 5,000+ apps)
  • Industry-leading AI features with Einstein
  • Robust reporting and analytics
  • Trusted by Fortune 500 companies

Cons

  • Steep learning curve, often requires admin training
  • Expensive, especially for smaller teams
  • Complex pricing with many add-ons
  • Can feel over-engineered for simple use cases
  • Implementation can take months

Our Verdict: Keap vs Salesforce

Both Keap and Salesforce are solid options, but they serve different needs. Having implemented both for multiple clients, here is our recommendation:

Choose Keap if you need Small businesses and solopreneurs needing sales and marketing automation. With a starting price of £140/month (2 users) and a rating of 3.9/5, it offers powerful automation for small businesses.

Choose Salesforce if you need Mid to large enterprises needing highly customisable CRM with complex workflows. Starting at £20/user/month with a 4.3/5 rating, it excels at incredibly customisable and scalable.

Still not sure? Talk to the Ikaroa team. We have helped hundreds of businesses make this exact decision, and we are happy to point you in the right direction.

🎁 Get either product at a discount through Ikaroa Partners

🎁

Keap: 30% off for 3 months

Use code: IKAROA30

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Salesforce: 15% off any plan

Use code: IKAROA15

Get This Deal

Need implementation help?

Ikaroa can set up Keap or Salesforce for your business, migrate your data, and train your team. We have done it dozens of times.

Free consultation. No obligation.

Keap vs Salesforce: Frequently Asked Questions

It depends on your needs. Keap scores 3.9/5 and is better for Small businesses and solopreneurs needing sales and marketing automation, while Salesforce scores 4.3/5 and excels at Mid to large enterprises needing highly customisable CRM with complex workflows. We recommend evaluating both against your specific requirements using our comparison table.

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